Frequently Asked Questions

Everything you need to know about our floral-inspired home goods and stationery.

When will my order ship?

Most orders are processed and shipped within 2 to 3 business days. During peak holiday seasons or major product launches, processing may take up to 5 business days.

What is your return policy?

We accept returns on unused, unopened products in their original packaging within 30 days of purchase. Please note that personalized items and final sale products are not eligible for return.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination and weight of your order.

How can I track my package?

Once your order has shipped, you will receive an email notification with a tracking number and a link to monitor your package's progress.

Are your paper products eco-friendly?

We are committed to sustainability. The majority of our paper products are printed on FSC-certified paper stocks and use environmentally responsible printing methods whenever possible.

Can I change or cancel my order after it's placed?

Because we strive to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed.